CAST AWAY
standard-title FAQ

FAQ

FAQ

Question: If I want to cancel or modify my booking, what should I do?

If you would like to make any changes to, or cancel your booking, you have to contact us directly by e-mail. Any changes to your reservation will be subject to the availability and booking conditions. Cancellation should be made at least 48 hours before your arrival date, unless it specifies otherwise on your booking confirmation at the time of your booking.

Question: Does Cast Away have an age restricition?

Yes, it does. Children must be minimum 6 yrs old because of the basic facilities and remoteness of Cast Away.

Question: How do I get to the island? What’s the best airport to fly to?

The best connection is Split. But you can also fly to Dubrovnik. In both cases, take the airport bus to the harbour where you will find ferries to the island of Hvar. You can find all schedules & prices on www.jadrolinija.hr & www.krilo.hr.

Question: Does Cast Away offer food?

No, Cast Away doesn’t provide any food or drinks.

Question: Is there a supermarket nearby?

The closest supermarket is 4 km away, but it’s a very small one.  The best thing to do is to go to the supermarket before pick-up. There are supermarkets at every pick-up place of the Cast Away shuttle. You will be given the time to do some groceries before driving back to Cast Away. You are also free to join the free shuttle every morning to Starigrad ferry to do some groceries (subject to availability).

Question: Does Cast Away offer volunteering positions?

Yes, we do. Drop us a line with any questions you might have: info@castawayhvar.com for more information.

Question: What time is check-in and check-out?

Check-in is between 12.00pm and 20:00pm.
Check-out is between 6am and 10.00am.

Question: What if I arrive after than your check-in time?

No worries! Let me know you will be arriving later than 20pm and we’ll arrange something for you to accommodate you into your room. 

Question: Can I store my luggage if I come before check-in time?

We have luggage storage which you can use free of charge.

Question: Do you accept pets?

Yes, we do but only small pets.

Question: Do you offer safety lockers?

Each beach hut gets a individual safety locker in the common area. These are free of charge to use.

Question: Do we need to bring our own linen or sleeping bag?

All beach huts come with 2 twin matrasses, linen, blankets, pillows, light, a storage shelf and a  mosquito net.  We do ask to bring your own sleeping bag.

Question: Can we park easily around Cast Away?

Cast Away offers a safe car parking area free of charge right on the property.